Mid-Valley Glass

Since 1973, Mid-Valley Glass & Millwork has served the residential and commercial building industries throughout the Pacific Northwest. From its Eugene headquarters, the company has grown into a 110,000-square-foot operation employing more than 100 people while maintaining a reputation for exceptional service, quality products, and lasting partnerships.

That commitment to relationships is at the core of everything they do. Colton Hansen, Operations Manager at Mid-Valley Glass, described the company as one that values partnership above transactions, with many customer relationships spanning decades. They believe in understanding each customer individually and providing solutions that fit their needs rather than taking a one-size-fits-all approach.

Those same values are what made Emerald Technology Group a natural fit.

For decades, Emerald has worked alongside the Mid-Valley team as technology became increasingly critical to the way they operate. Today, technology supports everything from estimating and ordering to project management and customer service. As Mid-Valley Glass has grown, Emerald has helped ensure their technology strategy grows with them.

What stands out most to Mid-Valley Glass is that Emerald takes the time to understand the business before recommending solutions. As General Manager Derek Rainer explained, Emerald doesn’t simply push the newest technology. Instead, they invest time in learning how Mid-Valley Glass operates and tailor recommendations to the company’s goals, priorities, and stage of growth.

The result is more than IT support. It’s a long-term partnership built on trust, transparency, responsiveness, and a shared commitment to doing right by the customer. Just as Mid-Valley Glass has built lasting relationships with customers and vendors over the past 50+ years, Emerald has become a trusted partner helping support their continued growth.